REFUND POLICY
REFUND POLICY
At moonone, we strive to provide high-quality products.
All sales are final. We do not offer refunds once the order is placed.
However, refunds/replacements may be considered under the following conditions:
- If the product received is damaged or defective
- If the wrong product is delivered
To request a replacement, please contact us within 48 hours of delivery with proof (images/video).
No refunds will be processed for:
- Change of mind
- Incorrect size selection
- Delayed delivery due to courier issues
return will be acceptable witin 7 days your exchnaged order will deliver witin 7 days
For any support, contact:
Email: hello@moonone.in
Phone: 6305298407